Privacy Policy
Effective: November 2025

1. Overview
   Casa Madre Bakery Lab respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with our website or place an order.

2. Information We Collect
   We collect personal information only as needed to process your orders and improve your experience. This may include:

• Name, contact details, and delivery address

• Payment and billing information

• Communication history (emails, messages, or form submissions)

• Website analytics for performance and improvement

1. How We Use Your Information
   Your information is used for:

• Processing and fulfilling orders

• Communicating updates, delivery details, or service notifications

• Improving our website, services, and customer experience

• Complying with legal, accounting, and regulatory requirements

1. Data Protection
   We store your data securely and restrict access to authorized personnel only. Payment information is processed through TAP Payments, our trusted third-party gateway, which uses encryption and complies with PCI-DSS Level 1 security standards.
   Casa Madre Bakery Lab does not store or have access to your full payment card details.

2. Sharing Information
   We do not sell or share your personal data with third parties except where required to complete your transaction (e.g., delivery services, courier partners, or payment processors) or when required by law.

3. Cookies
   Our website may use cookies to enhance your browsing experience and analyze website traffic. You may adjust your browser settings to disable cookies, though this may affect certain functions of the website.

4. Marketing & Communication
   By subscribing to our newsletter, you agree to receive updates about new products, promotions, and events. You may unsubscribe at any time using the link provided in our emails.

5. Data Retention
   We retain personal information only as long as necessary to fulfill order obligations and comply with accounting or legal requirements. Data is stored securely within encrypted systems in the UAE or through reputable international cloud services.

6. Your Rights
   You may request access, correction, or deletion of your personal information at any time by contacting us directly.

7. Jurisdiction & Policy Updates
   This Privacy Policy is governed by the laws of the United Arab Emirates. Casa Madre Bakery Lab reserves the right to update this policy when necessary, with revisions posted on our official website.

8. Contact Us
   Casa Madre Bakery Lab
   📍 Dubai, United Arab Emirates
   📧 inf@casamadrebakery.com
   📞 +971 52 518 3787
   🌐 www.casamadrebakery.com